FAQS
Frequently Asked Question
How long does delivery take?
Standard free delivery usually takes 5-7 working days, Other optional delivery services may be quicker. Please see full shipping details
What kind of support or warranty is provided?
We stand behind the quality of our products. Each gaming PC comes with a 1 year manufacturer's warranty as standard, and our customer support team is readily available to assist with any queries or issues you might encounter 24/7.
What payment methods do you accept?
We accept various payment methods, including Credit/Debit cards, Google Pay, Apple Pay.
Do you offer international shipping?
At present, we primarily serve customers within the United Kingdom. However, we're consistently exploring opportunities to expand our shipping reach to cater to a broader audience.
Can I upgrade my gaming PC after purchase?
Absolutely!
Our gaming PCs are designed with upgradeability in mind. You can easily upgrade certain components to enhance performance as newer technology becomes available.
What is your return policy?
We have a straightforward return policy. If you're unsatisfied with your purchase for any reason, you can return it within 14 days of receiving your order for a refund or exchange, subject to our terms and conditions.
How do I contact customer support?
You can reach our dedicated customer support team via email at sales@shamztech.co.uk, Call or text +44 7547382492, Live chat services are also provided. We're here to assist you with any questions or concerns you may have.
Do you offer pre-built gaming PCs as well?
Yes, alongside customizable options, we offer a wide range of pre-built gaming PCs designed to deliver exceptional performance right out of the box. These systems cater to various gaming preferences and budgets.
Can I customize the specifications of the gaming PC I want to purchase?
Yes, we offer customization options! You can tailor your gaming PC by choosing components such as processors, graphics cards, RAM, storage, cooling systems, and more. Please visit our Custom-Build-Request page or contact us.
How do you ensure the compatibility of components in customized PCs?
Our team comprises experienced professionals who carefully verify and test the compatibility of components before assembling your custom PC. We prioritize compatibility to ensure optimal performance.